Back-Office Support Services
The Back-Office department at Essential-Infotech is composed of responsible individuals who gets the job done right. We are experienced in providing a wide range of BPO services, including customer service, technical support, data entry, and all other back-office operations.
Accounting and Finance: Bookkeeping, payroll, accounts payable and receivable, financial reporting, and other financial tasks.
Human Resources: Taking the lead in recruitment, payroll processing, benefits administration, employee onboarding, and HR policy management.
Data Entry and Processing: This is a highly responsible task of digitizing paper documents, transcribing audio recordings, and managing databases.
Supply Chain Management: This involves order processing, inventory control, logistics, and warehouse management.
Front-Office Support Services
Our team is dedicated to delivering high-quality, innovative, and efficient outsourcing experiences to our clients. Need Front-Office to support? We have got your back!
Customer Service: This includes handling customer inquiries, complaints, and support through various channels like phone, email, chat, and social media.
Technical Support: Providing assistance with technical issues for hardware, software, and other tech-related products or services.
Sales and Telemarketing: Generating leads, qualifying prospects, and closing deals for businesses, often through phone calls or outbound campaigns.
Marketing and Digital Marketing: Managing social media presence, creating content, running email campaigns, and handling other marketing tasks.
